Not so long ago, the only way to communicate with your dentist or book an appointment was to ring the receptionist at the dental practice. This could involve hanging on the phone while they tried to obtain the relevant information from the dentist or being assured that someone would call you back. At best, the procedure was time-consuming, and at worst, it could be incredibly frustrating.
Technology has revolutionised the dental industry, making the experience of visiting the dentist and undergoing treatment a more convenient and pleasurable experience.
Nowadays, patient portals are reshaping all of that. Secure sites accessed by a mobile device or website URL give patients instant access to their personal patient information enabling them to manage their oral health 24/7 without having to ring their surgery.
So, how do patient portals work, and how do they benefit patients?
The idea behind an online portal is that it provides patients with a more streamlined dental service before and after their visit. It offers numerous benefits that allow anyone to take control of their oral health from the comfort of their home.
Let’s take a closer look at how you can benefit from the Foxbury patient portal.
Book an appointment with your dentist or hygienist
How often have you tried getting through to a busy dental practice without success? Booking an appointment with your dentist or hygienist at Foxbury is easy at any time of the day via our patient portal. Simply sign in, select an appointment time, and receive instant confirmation of your booking. An automatic reminder links to the forms you need to fill in.
Fill in your forms online
From our portal, you can complete the required forms on your chosen device at any time of the day or night. The completed forms are saved to your patient file at our practice and are readily accessible in your patient portal should you need to revise your details at any time.
Thanks to contactless check-in, you don’t need to queue at the reception desk to announce your arrival or sit in the waiting room. Once you’re outside our dental practice, use the self-check-in option on your portal, and we’ll let you in.
Patients are requested to complete Covid-19 pre-appointment check form and the medical history form on the portal to keep themselves and others safe before attending their appointment.
View, download or print treatment plans
If you’re feeling nervous about sitting in the dental chair, it can be hard to focus on what the dentist is telling you about your oral health and the treatment they recommend.
The ability to download or print your treatment plan beforehand ensures you’re fully informed at every stage of the way. If you have any questions, why not send an email to the team before your dental visit?
Sign and pay for treatment plans online
Signing and paying for dental treatment is another feature of the patient portal. With a virtual wallet, there’s no need for you to pull out a credit card. Instead, with a quick tap on your phone screen, you can access your card from a stored list with just a click. It’s simple, convenient, and discreet.
View account balances and invoices
Want to check the balance of your accounts or review your invoice history? No problem. Enter the portal with your unique sign-in details and browse your payment history.
Update marketing preferences
We like to inform patients of new treatments and special promotions at Foxbury Dental. Be sure you don’t miss out on discounts and promotions by updating your marketing preferences.
Ultimately, a patient portal does more than give you access to your oral health records. It streamlines the overall outcome of a dental visit because its main focus is patient-centred care. If you need assistance or have questions or concerns, please don’t hesitate to contact the team at Foxbury Dental. The patient portal is available for new and existing patients and offers a convenient and paperless way of managing your oral health care.